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Staff Spotlight: Lindsy Anthony, RN, BSN

Tuesday, August 29, 2017

For Lindsy Anthony, RN, BSN, every day is a new learning opportunity. In her “Staff Spotlight” interview, Anthony discusses her new role as  Health Center Administrator for the Department’s 1L and Morreene Road Clinics, her previous role in the medical intensive care unit (MICU), and enjoying crossfit, food, and taking care of her two children (4 and 1) outside of work.

How long have you been at Duke? How long have you been with the Neurology Department?
I started right out of college in 2005, when I was hired my senior year of college at a Duke Nursing Job fair. I started with Duke Neurology in June 2015 as the nurse manager of Clinic 1L and Morreene Road

This April you became Health Center Administrator for our 1L and Morreene Road Clinics. What does this job entail? What does your average work day look like?
I am still learning the scope of a Health Center Administrator so currently there is not a set agenda to each day but rather assessed daily in regards to what the clinic and team needs. When accepting this role we collaboratively decided that we would hire Nursing Clinical Team Leads at each clinic location so there would be constant leadership support for the clinics and I would do a hybrid position with the HCA/nurse manager role. My continued priorities remain to find ways to increase efficiency of all scopes, engage the team on self-initiated process improvement practices rooted within the balance scorecard, collaborate with all identities in order to build trust and improve care delivered, and be present for growth opportunities.

What do you enjoy the most about your work?
Being challenged daily. There is not a day that goes by that I am not met with a new learning opportunity. I love that with each opportunity I am also supported with the Department on ways to find solutions. This support has come from the clinic, the hospital, the Neurology Department, PRMO, other service units, etc. The collaboration found from the support given is something that is not seen in all areas and I find myself blessed.  

What’s the toughest part of your job?
No longer being the expert in my field. My background was pulmonary and the medical intensive care and all my past experience was in the inpatient setting. It has been humbling learning neurology as well as the outpatient scope, but in hindsight I see that also has been a gift. I have walked into this position with an open mind and without pre-conceived notions of “how things should be” but rather ask “how would we like them to be” that then spurs the collaborative approach of “how do we effectively get there.”

How does your new job compare to your previous position? What, if anything, do you miss most about your earlier work?
In my prior role as a case manager for the MICU/pulmonary group I had to work with many interdisciplinary teams in order to achieve the best results for the patient and hospital. We found that being proactive in care was better than reactive. It remains the same in this role. The relationships built have helped when needing to find creative solutions from the outpatient viewpoint. In the outpatient spectrum the resources can be viewed as limited but the potential of growth opportunities for care improvement is tremendous. It is exciting to be on the cutting edge of that new phase of healthcare. Due to how I have been embraced I cannot say there is anything I currently miss expect the consistent daily patient interactions

What was your very first job? How does that work compare to your current position?
I taught aerobics for a few gyms. The dress code is a bit different and I do not have music and a microphone now but I still get the privilege to find ways to engage each team member in order to get the best outcomes. If each team member is successful then the department is successful. That then optimizes the care we deliver so it is as successful or even more successful than dropping a few pounds or perfecting jumping lunges.

What passions or hobbies do you have outside of the Department?
I still love to exercise – running and crossfit. I am an avid lover of food (all types) which then potentiates the need/love of exercise! Family is really important to me. I am blessed that my parents relocated from New York to be closer (0.4 miles from my house) and we have family dinner every Sunday night together.  Thankfully my husband likes them too! My kids happily consume a lot of my downtime. Linda is 4 going on 16 with her requests for an iPhone so she can coordinate her own playdates. Henry is 1 and all boy, with the bruises to prove it!

Anthony and family enjoy a break from 90+ degree weather.