Staff Spotlight: Nora Bobonis, RN, BSN
As the resource nurse for Duke’s Multiple Sclerosis clinic, Nora Bobonis, BSN, RN, has her hands full, educating patients about their condition, helping to make sure they get the services they need, and working with insurers, family members, and a variety of health-care providers within and without the Duke system to make sure everything runs smoothly. In this week’s Spotlight interview, Bobonis talks about this work, how Clara Barton’s story called her to nursing, and how her job has evolved (and how it hasn't) over the course of her career.
How long have you been at Duke? How long have you been working in our multiple sclerosis clinic?
I’ve worked at Duke since February 2014. I came to the MS clinic in July of 2016.
What are your responsibilities at Duke? What does your average work day look like?
I am the MS Resource Nurse for Duke Neurology. My average day is crazy one! Filled with phone calls from patients, family members, insurance carriers, infusion centers, outside providers. I coordinate referrals for infusion services of specialty drugs, home health services, physical, occupational, and speech therapy, medical equipment, imaging, and other community providers. Finally I also educate patients on disease management and medications.
How and when did you first get interested in nursing?
When I read Clara Barton's autobiography in 3rd grade I knew I wanted to be like her.
What about your job has changed the most since the start of your career?
Technology. Patient-centered care has remained the same. The medical equipment to ease the provision of safe patient care is what's changed the most. Of course, the electronic computerized patient record system has also improved the ability to document patient care and to read correctly doctor's entries in the chart, I would always say that nurses had to take Hieroglyphics 101 to be able to read what the providers wrote in the medical record.
What do you enjoy most about your work? What’s the hardest part of your job?
I love making sure that my patient's needs are met and knowing that they are satisfied with care provided. The hardest part is driving back and forth from Fayetteville every day.
What passions or hobbies do you have outside of Duke?
I am a Christian. I love God with all my heart, soul, and body. I love my three children and two grandsons. I enjoy good music, dancing, food, and learning new things.